Shipping policy
Shipping Policy
Last updated: July 30, 2026
Free Shipping
We offer free shipping on all orders worldwide — no minimum order required.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has shipped.
Delivery Times
Delivery times vary depending on your location:
- Belgium: 5–25 business days
- Rest of Europe: 5–25 business days
- Rest of the world: 5–25 business days
Please note these are estimates and may vary due to customs processing, public holidays, or carrier delays outside our control.
Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your delivery.
Customs & Import Duties
For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier on your behalf.
Contact
For any shipping-related questions, please reach out via our contact page.